Austin Sports Medicine has partnered with a company called HealthMark Group to manage all medical record requests. HealthMark is a trusted partner that specializes in facilitating medical record release and keeping your personal health information safe.
You can click on the above button to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.
Records can be available for download in as few as 8 business hours! However, some records may be subject to physician approval and can take up to 5 business days. If it has been more than 5 days since you made your request, please reach out to HealthMark for any updates at:
Status@healthmark-group.com
Phone: 800-659-4035
You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT by clicking here: https://healthmarkgrouphelp.zendesk.com/hc/en-us